HIPAA-Compliant GLP-1 Subscription Billing Platform | Recurly
RECURRING BILLING FOR GLP-1 PROVIDERS
The HIPAA-compliant platform for GLP-1 subscriptions
Protect your revenue with automated billing and intelligent recovery, while staying audit-ready with FTC-compliant cancellation flows.
100M+
active platform subscribers
72%
at-risk subscribers saved
96%
annual renewal invoice paid rate
18x
ROI average
GLP-1 billing breaks in predictable ways
Standard payment processors and in-house billing tools often lack the necessary features to handle the high transaction volumes, intricate cancellation logic, and strict compliance standards required by GLP-1 providers. These infrastructure gaps lead to recurring, costly failures.
Why Recurly?
HIPAA-compliant infrastructure
Recurly supports HIPAA-related subscription businesses with compliant data handling and meets the regulatory standards of GDPR, CPRA, and CCPA, and holds SOC 2 Type 2 certification.
$1.6B recovered in 2025
Intelligent payment retry, smart dunning, account updater, and other services work together to recover millions of revenue that would otherwise be lost.
Subscription-first architecture
Every feature is built for recurring revenue, not bolted onto an analytics platform. No iframes, no drag, no "thousands of lines of code" to make a simple change.
Payment flexibility that scales
Reach subscribers worldwide through 20+ gateways and automatic gateway failover, failed transactions are a thing of the past.
Everything a GLP-1 subscription platform needs
GLP-1 billing is more complex than standard subscription infrastructure. Here's how Recurly handles every layer of it.
Plans, pricing, and promotions
Quickly configure and launch new plans and present the right offer at the right price — and easily offer discounts and promotions.
- Pricing models: Test and fine-tune numerous pricing models from fixed to quantity-based, usage-based, ramp, one-time, and prepay.
- Plans and add-ons: Launch, test, and iterate new plans quickly and in any new market through support of over 140 currencies — this includes offers like free trails.
- Cancel saves: Save subscribers from churn by creating and testing cancel-save paths via discount, promotions, or pausing their subscription.
Intelligent payment recovery built for telehealth providers
When payments fail, generic retries and immediate cancellations leave revenue on the table. Optimizing this recovery window is a high-return lever that most telehealth operators overlook.
- Intelligent retries: Leverage machine learning to intelligently retry declined payments for membership renewals — a key tool to combat involuntary churn.
- Account updater: Automatically update expired or outdated card information for your members, ensuring seamless renewals and uninterrupted access to benefits.
- Dunning campaigns: Use dunning tools to automate billing reminders, reduce churn, and update payment methods.
Cancellation flows that meet evolving regulatory standards
Complicated or broken cancellation flows carry significant regulatory risk. Recurly solves this with compliant-by-design infrastructure and integrated cancel-save capabilities to protect your revenue and your reputation.
- Self-serve cancellation: Subscribers can cancel directly with no phone call required, no buried settings page, no friction that creates compliance exposure.
- Configurable cancel-save flows: Branching cancellation journeys that present the right offer — discount, pause, downgrade — at the right time.
- Confirmed billing termination: Cancellation executes on confirmation, not on a delay, so your billing stop matches what you told the subscriber.
- Pause and hold options: Give subscribers a path to step away temporarily before they reach full cancellation.
Automated billing for every dose and delivery
Simplify and automate every aspect of subscription billing and invoicing — and scale with confidence no matter how complex the situation.
- Automated invoicing: Automate the entire recurring billing and invoicing cycle, or accommodate the occasional manual invoice.
- Invoice customization: Customize invoice and receipt templates including header and footer, assigning templates to individual subscribers.
- Taxes and compliances: Automate the calculation and collection of taxes, including VAT and GST, configurable at the country and state level.
HIPAA-compliant recurring billing for GLP-1 providers
Our HIPAA-compliant architecture is designed for healthcare operators. Because compliance is native to our invoicing and data flows, your engineering team doesn't have to waste time building workarounds.
- HIPAA-supportive data handling: Compliant data flows across the entire billing lifecycle, designed for operators where patient data and payment data intersect.
- Compliant invoicing and receipts: Invoice and receipt architecture built to meet healthcare billing standards.
- Audit-ready subscription records: Full subscription history and transaction records structured for compliance review.
Recognized as a leader in subscription management from the G2 community
FAQs
What is GLP-1 subscription management?
GLP-1 subscription management is the practice of handling the full recurring billing for traditional GLP-1 providers and telehealth GLP-1 programs. This includes initial subscriber acquisition and plan configuration through payment processing, failed payment recovery, cancellation, and compliance.
It encompasses automated billing, payment orchestration, and subscriber management tooling that GLP-1 operators need to run a recurring revenue program at scale. Unlike general subscription billing, GLP-1 subscription management often carries specific compliance requirements like HIPAA data handling, industry standards around cancellation flows, and healthcare-specific payment method support.
Is Recurly HIPAA compliant for telehealth billing?
Yes, Recurly is HIPAA compliant. Recurly supports HIPAA-related subscription businesses with compliant data handling across the billing lifecycle. GLP-1 telehealth operators can run recurring billing, invoicing, and payment recovery on Recurly's platform with the compliance infrastructure their legal and engineering teams require. For specific HIPAA requirements, check out our docs page here or contact Recurly directly.
How does Recurly handle failed GLP-1 payments?
To establish the most effective sequence and timing for every retry, Recurly utilizes retry logic powered by machine learning that leverages millions of data points from thousands of merchants and years of transaction history. Other notable methods include:
- Account updater services: Automatically refresh expired or replaced card details before a payment fails — and configurable dunning cadences tuned by plan type.
- Dunning services: Set dunning cadences based on best practices or on custom schedules for maximum payment recovery.
There are even more methods you can employ and you can find out more information here.
Does Recurly support FTC click-to-cancel?
Yes, the recurly platform offers simple click and cancel options.
Recurly gives providers the infrastructure to build cancellation flows that are compliant with evolving regulatory standards, including self-serve cancellation portals, confirmed billing termination that executes on cancellation rather than on a delay, and configurable cancel-save flows that present retention offers without adding friction to the cancellation path. As FTC enforcement and state-level cancellation regulations continue to evolve, having cancellation logic built into your billing platform — rather than bolted on — is the more defensible architecture.
Get started with Recurly
Join thousands of global brands that trust Recurly's 15+ years of expertise.