FOR ENTERPRISE COMPANIES

Scalable subscription management for enterprise brands

Global brands need enterprise-grade solutions

Benefits

Recurly offers mid-market companies a flexible, powerful platform to manage and scale their subscription business, automate key processes, and increase customer lifetime value.

Proven scalability Handle Super Bowl-level transaction volumes, making it a reliable solution for global, enterprise companies with high-velocity demands.

Advanced analytics & reporting Monitor subscriber growth and retention, plan and trial performance, churn analysis, recovered revenue and more.

Consistent brand experience Reinforces your brand messaging in each and every subscriber lifecycle communication and touchpoint.

Plan flexibility Create simple to complex subscription offers that combine multiple pricing models to meet the unique and changing needs of subscribers.

Customizable communications and workflows Create and manage customer cohorts and automate complex and custom subscription scenarios and billing processes.

Dedicated support Personalized guidance and support for complex subscription scenarios and integration with other business tools.

Consumers appetites for subscriptions remain ravenous

The subscription economy has grown by 435% over the past decade, and continued demand is set to fuel expansion even further. To capitalize, enterprise companies need flexible, robust, and scalable subscription management capabilities.

Challenge

Revenue growth is an absolute necessity for enterprise businesses. Under a subscription model, accelerating revenue growth is all about solving the challenge to create lasting, value-added relationships with subscribers.

Solution

Recurly helps to ensure success by delivering enterprise-grade customer acquisition and retention capabilities including subscriber management, automated dunning workflows, streamlined payment processing, lifecycle communications, and subscription analytics. And, Recurly provides the experienced partner to depend on.

Key features

Recurly powers your subscriptions with the automation and insights it needs to succeed — from revenue recognition to recurring billing, payments orchestration, churn management, and reporting and analytics across web and app stores.

Plans, pricing, and promotions

Quickly configure and launch new plans and present the right offer at the right price — and easily offer discounts and promotions.

• Pricing models: Test and fine-tune numerous pricing models from fixed to quantity-based, usage-based, ramp, one-time, and prepay.
• Plans and add-ons: Launch, test, and iterate new plans quickly in any new market through support of over 140 currencies — this includes offers like free trials.
• Cancel saves: Save subscribers from churn by creating and testing cancel-save paths via discounts, promotions, or pausing their subscription.

Subscriber management

Maximize subscriber lifetime value with personalized journeys and insights.

• Subscriber autonomy: Allow subscribers to easily upgrade, downgrade, start, pause, make additional purchases, and cancel subscriptions with in-app prompts.
• Account Hierarchy: Support subscribers with multiple regions or entities by creating a many-to-one invoicing hierarchy (e.g. a family plan).
• Multi-subscriptions: Allow subscribers to efficiently manage multiple subscriptions per account, consolidating invoices for multiple subscriptions.

Automated billing

Simplify and automate every aspect of subscription billing and invoicing — and scale with confidence no matter how complex the situation.

• Automated invoicing: Automate the entire recurring billing and invoicing cycle or accommodate the occasional manual invoice.
• Invoice customization: Customize invoice and receipt templates, including header and footer, assigning templates to individual subscribers.
• Taxes and compliances: Automate the calculation and collection of taxes, including VAT and GST, configurable at the country and state level.

Churn management

Maximize recurring revenue from your travel programs, minimize member attrition, and boost customer value with industry-leading churn and revenue recovery tools.

• Intelligent retries: Leverage machine learning to intelligently retry declined payments for membership renewals — a key tool to combat involuntary churn.
• Account updater: Automatically update expired or outdated card information for your members, ensuring seamless renewals and uninterrupted access to benefits.
• Dunning campaigns: Use dunning tools to automate billing reminders, reduce churn, and update payment methods.

Revenue recognition

Streamline and automate ASC-606 and IFRS-15 compliance with multiple revenue reporting standards using an enterprise-grade, configurable solution.

• Revenue management: Simplify accounting with advanced automation, built for high-velocity businesses offering complex plans.
• Revenue compliance: Automate revenue recognition processes complicated by diverse sets of subscription contracts and pricing models.
• Revenue forecasting: Close the books faster and forecast recurring revenue with greater accuracy and predictability within a single UI.

Payments orchestration

Present a symphony of payment options including credit cards, Amazon Pay, PayPal, Venmo, Apple Pay, Google Pay, SEPA, BACS, BECS, ACH, and more.

• Payment gateways: Prevent leaking revenue from failed payments with pre-built integrations to over 20 payment gateways and support for more than 140 currencies.
• Alternative payment methods: Explore and add new payment methods quickly and easily, supporting both local and global payment options.
• Subscriber wallet: Reduce declines and increase payment assurance by allowing subscribers to store multiple payment methods.

Customizable, in-depth analytics

Answer these questions and more with actionable insights into your subscription performance including customizable, advanced analytics.

• Are subscriptions revenue growing?
• How do new vs. returning subscribers compare?
• What plans and packages are performing best?
• How can I improve operational efficiencies?
• Am I compliant with ASC-606 and/or IFRS-15?

App management

Recurly app management delivers a complete picture of subscriptions across app stores with web subscriptions through a simple, automated data sync.

• Enhanced subscriber view: Gain a holistic view of all subscriptions with access to subscription details to fuel faster, more-informed decisions.
• Cross-platform analytics: Compare and analyze performance, revenue, and growth across app stores and web with dashboards and reports.
• Cross-platform entitlement: Build and bundle granular features to determine customer access rights through a simple, consolidated UI.

Scale with confidence

Secure integrations Don’t let your tech stack keep you from growth; choose the best-in-breed solutions.

Global expansion Overcome obstacles and expand into new markets with ease.

Support & services Your subscription sage is with you every step of the way.