RECURLY SUBSCRIPTIONS

A subscription management platform that grows with you

Recurly powers your subscription business with the flexibility and agility it needs to succeed — from testing offers and promotions to payment methods, integrations and insights.

Subscription leaders trust Recurly

CAPABILITIES

Explore the core capabilities of the Recurly platform

• Subscription plans, pricing & promotions: Give Growth and Product teams the flexibility to quickly design and launch any subscription plan, pricing model, trial, or promotional offer — without a ticket or an engineering sprint.
• Subscriber management: Reduce voluntary churn and support overhead with flexible subscriber controls, like pause-before-cancel, plan modifications, and payment updates.
• Recurring billing: Streamline the billing cycle with automated and manual billing, customized templates, charge and credit adjustments, and global and local tax management.
• Payments orchestration platform: Expand and uncover new opportunities locally and globally with a multi-payment gateway strategy protected by world-class fraud management.
• Churn management: Recover failed payments and reduce involuntary churn with configurable dunning and ML-driven retry logic trained on 15+ years of B2C subscription data.
• Compass AI: Put AI agents to work across your subscription business to surfacing insights, configuring the platform, and executing workflows on live billing data.

An end-to-end platform for recurring revenue

Recurly is the only proven platform that expands and protects your recurring revenue through subscription management, recurring billing, payments orchestration, churn management, and expertise in compliance and security.

That's how we recover $1.7 billion in customer revenue annually.

See how much subscription revenue your business can recover from failed transactions with Recurly.

Reporting & analytics

Get the insights you need — from subscriber retention trends to promotional campaigns to key financial metrics — to inform your business decisions.

• Built-in dashboards to get a complete view of your business health
• Instant performance insights after plan, pricing, or promotion changes
• Customizable dashboards to define your own metrics and reports
• Automated exports and APIs available to link externally to data tools

[Learn more

The Recurly subscription management platform opens to a personalized dashboard for ReelFlix, a subscription-based streaming business. The left-hand navigation displays Recurly's full product suite — Dashboard, Customers, Compass, Analytics, Configuration, Integrations, Admin, Support, and Settings — giving teams a centralized hub to manage every aspect of their subscription business. At a glance, key metrics populate the screen: total active subscribers, churn rate, top subscription plans, net subscriber change benchmarks, and monthly recurring revenue.

The dashboard highlights the Total Active Subscribers metric at 2,741,934 — trending upward by 10% — alongside a Churn Rate of 2.41%, down 7.12%. A smooth amber trend line charts the decline in churn over time, visualizing improved subscriber retention. The Top Plans by Subscriptions donut chart breaks down the subscriber mix across Basic Monthly, Standard Monthly, Premium Monthly, Standard Annual, and Premium Annual tiers, giving revenue teams instant visibility into which plans are driving growth.

The Net Subscriber Change benchmark chart compares subscriber growth against the industry median across a full calendar year, with Recurly's benchmark ratings consistently outperforming peers. The Monthly Recurring Revenue bar chart tracks MRR performance month over month from January through December, making it easy to identify seasonal trends in recurring subscription revenue.

As the dashboard animates through its key metrics, the Compass AI Assistant is introduced — described as "Your AI-powered co-pilot for quick, reliable answers across the Recurly platform." Accessible directly from the dashboard, Compass delivers instant AI-driven insights that help subscription teams make faster, more informed decisions. The video concludes with a return to the full dashboard overview, underscoring Recurly's ability to unify subscriber analytics, revenue reporting, and AI-powered intelligence in one place.

FAQ

• What does Recurly's subscription management platform include?
  Recurly's subscription management platform covers:

  • Plans, pricing, and promotions
  • Subscriber management
  • Recurring billing
  • Payments orchestration
  • Churn management
  • Revenue recognition
  • Reporting and analytics
  • Payment gateways

• Can Recurly's subscription management platform support global subscription businesses?
  Yes. It supports 140+ currencies, 20+ payment gateways, and 20+ languages, so businesses can expand into new markets with localized payments, tax, and reporting built in.

• How long has Recurly been running subscription management platforms for businesses?
  Recurly has 15+ years of experience powering subscription businesses and is recognized as a leader in subscription management with billions of transactions processed every month.

• Is Recurly's subscription management platform secure and compliant?
  Yes. Recurly maintains SOC 2 Type II, PCI, GDPR, PSD2, CCPA, and AICPA compliance, so subscription businesses can scale without building their own compliance infrastructure.

• What is a subscription management platform?
  A subscription management platform handles the full lifecycle of a subscription business: billing, payments, subscriber communications, churn recovery, and revenue reporting in one system. Recurly's subscription management platform is built to remove the growth blockers that come with stitching together multiple solutions.

Recover more. Launch faster. Scale anywhere.

Join thousands of subscription businesses that use Recurly to launch faster, recover more revenue, and expand with confidence.