THE ORDERGROOVE ALTERNATIVE

The subscription platform Ordergroove merchants actually want

The only Shopify Plus certified subscription platform built exclusively for Shopify brands.

Recurly Commerce is Shopify-native, enterprise-grade, and already delivering the AI capabilities Ordergroove just announced. Select merchants get dedicated onboarding, a named success team, and competitive rates. No queues. No waitlists. Just a partner who shows up.

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$1.7B

in annual recovered revenue

72%

at-risk subscribers saved

18x

ROI average

2,300+

businesses powered by Recurly

Subscription leaders trust Recurly

15+ years of proven payment recovery technology trained on billions of subscription transactions.

• 100% focused on Shopify subscriptions. No competing platform priorities.
• Dedicated success team, executive sponsorship, and direct roadmap access from day one.
• A structured migration program with a dedicated team, so your business keeps running while you move.
• Switching feels risky. Our migration program is built to make it a no-brainer.

Ordergroove vs Recurly: How they compare

CAPABILITIES

Recurly removes every barrier to switching and replaces every gap left behind.

Zero-risk migration, fully managed

Your data, your subscribers, your billing logic — migrated without disruption. Recurly covers the cost and provides a dedicated migration team so your team doesn't carry the burden.

A partner that actually shows up

A named CSM, a dedicated executive sponsor, quarterly roadmap reviews, and premium support access aren't upsells. They're standard. You'll know who to call, and they'll already know your business.

ML-powered recovery built on 15+ years of real data

Recurly's ML-powered retry engine and Account Updater recovered $1.6B in revenue for customers in 2025. Intelligent retries, cancel-save flows, and in-product retention tools are built in — not bolted on.

More than software

A platform is only as good as the team behind it. When you switch to Recurly, you get:

• Named CSM from day one
• Dedicated executive sponsor
• Quarterly roadmap reviews
• Premium support access
• Strategic optimization sessions
• Full migration assistance

CUSTOMER STORIES

Why brands made the switch

These brands hit the same wall — a platform that couldn't keep up. After switching to Recurly, they moved faster, served subscribers better, and finally got a partner invested in their growth.

Scaling a DTC beauty brand

Needed more flexibility to support subscriber growth initiatives and outgrew legacy workflows.

Result:

• Faster implementation cycles
• Improved subscriber experience
• Reduced operational burden

Subscription retail brand

Outgrew Ordergroove's roadmap pace. Needed a platform that could keep up.

Result:

• Improved team efficiency
• Better customer self-service
• Stronger strategic support from day one

Success beyond go-live: A partner that actually shows up

Click for sound

I wanna ask you something. When was the last time your CSM reached out to you? Not because something was broken, but just to check-in on your program.

If you had to think about it, that's exactly why I'm making this video. My name is Ellen, and I'm a strategic customer success manager here at Recurly. And what I do looks pretty different from what most people expect. When you join us, the first ninety days, we call it Launchpad, are intentionally high touch. We meet every single week not to walk you through slides, but to make sure your team actually feels confident in the platform. Additionally, we'll be defining exactly what success looks like for your program.

Are you trying to grow your subscriber base? Hit a specific retention number? I need to know from week one because it is my job to make sure we're tracking against those goals every single time that we meet.

Together, we'll build a joint success plan, which is essentially a shared doc. Who owns what? What's due when? No waiting around. No dropped balls.

And here's something I wanna be clear about.

Switching platforms sounds scary. We know that. That's why before you're even live, you already have an onboarding implementation team handling the technical migration and me, your CSM here in your corner.

On top of that, a twenty four seven support team for anything technical, any hour, any day is here for you, so you're never left waiting.

We've been doing this for over ten years with thousands of subscription merchants.

That experience is behind every single recommendation I give to you. So if your current platform isn't showing up the way it should be, I'd love to show you what that actually feels like. Let's talk.

Recurly is more than just a subscription billing and management provider. Recurly is a true partner. Recurly's level of service, flexibility, and customized account approach gave us the peace of mind to run our business knowing our payment schedule was set up accurately and payments were being processed.

Sherri Hockfield

CFO

After implementing Recurly, Output saw an astounding 45% decrease in card declines.

Brian Zarlenga

General Manager

Output

Recurly has been a great partner in terms of their flexibility, agility, and subscription expertise. Their support has been pivotal in helping us scale, and we look forward to a long-term partnership with them.

Charles Fraenkl

CE

FAQs

Your pricing is higher than Recharge / Ordergroove.

Fair to compare. Recurly Commerce is priced around performance, not just access. Brands typically offset the platform cost through higher recovery rates, better retention, and fewer cancellations.

How do I migrate from Ordergroove to Recurly?

Migration is fully managed by a dedicated Recurly team — your data, subscribers, and billing logic move without disruption. Because Ordergroove merchants on Shopify already share the same underlying Shopify data model, the migration path is structurally simpler than moving from other platforms.

Is Ordergroove or Recurly better for Shopify merchants?

Ordergroove's platform architecture was built for multi-channel enterprise retailers, not Shopify-first DTC brands. Recurly Commerce is purpose-built for the environment you're already operating in, with native Shopify Checkout integration rather than a retrofitted one.

What's the difference between Ordergroove Frontier and Recurly's payment recovery?

Ordergroove's advanced retry customizations are still in closed alpha for most Shopify merchants. Recurly's payment recovery is built on ML infrastructure refined across 15+ years and billions of real transactions. Ask Ordergroove if Recovery Optimizer is live on your account today — or if you're on a waitlist.

Ready to see what switching actually looks like?

We'll walk you through your migration path, what your first 90 days with Recurly look like, and why Shopify subscription brands that evaluate us don't go back. No commitment required.